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known knowns, known unknowns, unknown unknowns "Knowledge is the last sustainable source of competitive advantage" Knowledge Management (KM) is a generic term for the various ways in which knowledge can be created, stored, shared, applied and measured within organisations. From its roots in technology-based information management solutions, it has developed to embrace IT, human resources, organisational development and theories of organisational learning. At Amwell House, we believe that the first step in building a genuine learning organisation is to give people the tools that enable them to share and collaborate more effectively; by developing their communication, listening and empathetic skills as well as enhancing their self-awareness and their environment. All our talks Amwell House provides KM consultancy for organisations of all sizes, helping you audit and map your existing sources of knowledge, developing tools to help you create and share more effectively, and providing methods of measuring the worth of your knowledge. |
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